If you have a complaint or concern with either your vehicle or the service you have received, please email us at: info@hwm.co.uk.
Regulated Complaints ITC Compliance Ltd, 3 Monarch Court, The Brooms, Emersons Green, Bristol, BS16 7FH Telephone: 0845 177 2266 E-mail: complaints@itccompliance.co.uk
Financial Services Complaints If we are unable to resolve any finance related complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This is a free of charge service. You can call their consumer helpline on 0800 023 4567 or visit their website at www.financial-ombudsman.org.uk. If you prefer to contact them in writing you can email complaint.info@financial-ombudsman.org.uk or contact them by post at the Financial Ombudsman Service, Exchange Tower, London, E14 9SR.
